Network Solutions Solutions#

Tue, 24 Apr 2007 15:05:14 +0000

Dear Network Solutions® Customer,
Your domain name transfer request has been approved for:
Domain Name: [elided].COM
Transfer to Registrar: Tucows Inc.
Transfer from Registrar: Network Solutions, LLC.
If you have any questions contact Customer Service at registrar@networksolutions.com.
We are committed to providing you with the solutions, services, and support to help you succeed online. We hope to continue serving you in the future.

That final paragraph has the authentic ring of complete fiction about it. If this post should ever start turning up in google for searches like "transfer a domain name away from network solutions", or "network solutions registrar transfer", readers who've come here from there will be well aware that there is vanishingly little on the netsol web site about transferring away; in fact, most of their site doesn't even admit that you'd ever want to or that it's a possibility. The trick is

• you need to be the primary contact for the domain
• you need to turn Domain Protect off (this option doesn't even show unless you're the primary contact)
• this will give you the option to get the transfer code
• then and only then will you start getting the "we really really want to help" emails.

The straw that broke this camel's back was finding that their web interface will only let you add nameservers to a zone if the names of those nameservers are within the zone. And then it (not surprisingly) wants glue records too ...